Refund policy

Returns and Refunds
Unfortunately, we cannot accept returns or offer refunds at this time.

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

If your order arrives defective, damaged or if you receive the wrong item, please email us at hi@poppyandcow.com within 7 days of receiving it. Include your order number and a photo so that we can evaluate the issue and make it right.